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Uplands Helpdesk

Uplands Helpdesk is designed to help connect you to support quicker than ever before.

With an exclusive 1- hour SLA response time and a dedicated support team, your Helpdesk request is in the very best of hands. 

As a Helpdesk User, you will benefit from:

  • A single point of contact for support and queries, via a dedicated portal accessed using your PC, Mac, Mobile or Tablet.
  • An exclusive 1 hour SLA response time, with many customers receiving responses much sooner.
  • Improved efficiency and quicker resolutions.
  • Complete audit of your support cases.
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Helpdesk has been designed to enable us to further improve our already Award-Winning customer service and has been built to be user-friendly and easy to use.

We are signing up all of our customers in due course, however, if you would like to skip the queue and get signed up, please email customerservice@uplands.co.uk where a member of the team will get you set up. If you are already signed up, you can login here.

To discuss further, please call 0800 24 00 00 or contact your account manager directly.