Uplands is a leading managed service provider serving our customers for the last 40 years. Hosted, Cloud and IT Services with a ‘mobile first’ approach. As an O2 Direct Partner and the O2 Customer Experience Partner of the Year winner, we help you manage your business Unified Communications needs.
Mobile starts with understanding. Understanding of how and where you work, your business priorities, needs and requirements for today and the future. And we are obsessive. Obsessed with delivering and maintaining award winning and legendary levels of customer service.
We can help with all your landlines needs, including broadband. From the installation of new services through to transferring your existing service to a more cost-effective solution. We’ll save you the hassle of switching too, with one person to see you through the whole process.
Hosted IP solutions from Uplands provides your business with a more flexible, easily deployed system with pre-configured handsets and all-inclusive call bundles. Our Hosted systems can easily manage your environment whilst enabling your employees to maximise their productivity.
You focus on your business and we’ll focus on your IT. We can take care of your security, storage, diagnostics, routine software and hardware support. Whatever your needs, we provide a bespoke solution, letting you manage your business without worrying about your IT systems.
Uplands know there is only one you, so there should only be one us to support you. One awarding winning and trusted provider for your Telecoms and IT Services. A dedicated single point of contact for all your needs.
No business can exist without customers. Uplands listen and learn – we take these learnings and deliver regular reviews of your account, delivered in a way that suits you and your business. Over the phone, face to face or online.
Your own dedicated account manager. Understanding and delivering for your business is what our customer account managers do. Experience and insight ensures that our award winning team delivers for you, day after day.
Our service is not just good it’s award winning. For the last 40 years we’ve gone above and beyond for each and every customer, and we continue to obsess about service, because that’s what our customers love, and so do we.
Uplands Mobiles have been looking after our account with O2 for the last thirteen or fourteen years and we have never had a problem or question that couldn’t be rectified. The service we receive from our account manager is second to none, polite friendly and informative, always keeping us informed of any changes that may be beneficial to ourselves. Communication between ourselves is always very simple either a phone call or an email, both of which are answered promptly.
We would like to take this opportunity to say the level of customer service received from Uplands Mobiles Ltd over the many years we have dealt with the Company has been second to none. Just recently we had an issue and despite it being with a PAYG handset and not a contract phone we received very prompt help and advice which resolved the problem.
Creative England has contracted with Uplands for the past 6 years. From the first day we were given a dedicated Account Manager for our contract with 02. Janine Gudgeon and her colleagues at Uplands have impeccable customer service skills. Every email comes with an immediate response and Uplands always provide a solution to any issues. Having the facility to manage our mobile account, without relentless calls to 02 call centres, really does make the world of difference to the smooth operations of Creative England. In my opinion, Uplands fully deserve an award for their customer service and I would strongly recommend them to any company.
We are a dynamic and expanding company, therefore we chose to partner with Uplands for our mobile communications. They take the time to truly understand our business. The result of this is a flexible and scalable solution, that grows with our business, and a best in-class customer experience from our dedicated account manager.