Uplands understands the importance of member growth and retention in the leisure industry. Being able to provide effective communication tools to your team, enabling them to do what they do best. Our multi-skilled experts are on hand to help your communication technologies work for you.

New Memberships & Member Retention

Make the most of every phone call with a comprehensive Auto Attend and Call Queue facility, automatically market your latest promotions to calling members and streamline how your members reach the correct department, whether they wish to hear your spinning class times, or discuss membership options, they can do so all with the click of a button.

Employee Training Tool

Easily keep track of your calls with Advanced Call Statistics, host valuable feedback sessions with employees whilst listening back on calls with Call Recording and identify your most popular services, all from an easy to use central administration console.

Clear and Transparent Activity Records

Take away the management headache of generating clear and transparent activities records with comprehensive Advanced Call Statistics.

Never Miss a Call

Whether you run an unmanned leisure facility, all your team are busy on phone calls, or you’ve had to pop out on lunch, we’ve got you covered. With a range of flexible functionality, whether that be; mobile integration, a voicemail facility, or a call forwarding setup, you will never miss a valuable call again.

Expenditure Reduction

Reduce CAPEX and OPEX on your telecoms, allowing you to focus resources on what matters most to you and your members. (new equipment anyone?!).

The Solution 

Uplands knows one size doesn’t fit all, that’s why we tailor our solutions to the individual business. Ensuring the solution is a natural integration to the customer, enhancing their working practices and enabling them to work exactly how they want, all whilst cutting costs.

To find out more, call us on 0800 24 00 00 to speak with one of our experts.

Uplands Mobiles Ltd are an Exclusive O2 Direct Partner and also a Customer Experience Partner of the Year, awarded by Telefonica for demonstrating an ongoing commitment in providing exceptional customer service and a trusted approach to our customers.

* Content within this blog post is subject to change, terms and conditions. Uplands Mobiles Ltd accepts no responsibility for the results generated by this guide.