At Uplands OneTelco, we’re proud to work alongside organisations that change lives. Few make as big an impact as Tŷ Hafan Children’s Hospice – a place that provides comfort, care, and support to children with life-shortening conditions and their families.

When a charity like Tŷ Hafan trusts us to keep them connected, it means more than just technology. It’s about making sure their teams, their shops, and their services can run smoothly, so they can focus on what really matters.

Here’s what they had to say about working with us:

“Uplands OneTelco has proven to be a reliable and professional managed service provider.

We first engaged with them over 12 months ago and initially selected them to support our internet connectivity. They now provide multi-site connectivity to support our charity shops and wider operations. From the start, their team has been responsive, supportive, and easy to work with. We have since added over 100 mobile connections to our account and recently began deploying cloud telephony services with them.

They took the time to understand how we work and have consistently gone above and beyond to resolve challenges that our previous providers could not. This includes helping us manage complex number migration issues and providing clear, straightforward communication every step of the way.

We value their consistency, their attention to detail, and the way they make it easy to get things done. Uplands OneTelco is a trusted partner and we look forward to continuing to grow the relationship.”

Head of ICT & Business Change, Tŷ Hafan Children’s Hospice

Partnerships like this remind us why we do what we do. Connectivity, mobiles, cloud services – they’re important, but they’re not the whole story. The real impact is helping charities like Tŷ Hafan Children’s Hospice focus on the children and families who need them most.