OneTelco. OneProvider. OneLegendaryExperience.

Need industry insights? Our blog covers all things telco - from the latest trends to expert advice.

How Much Does a Business Phone System Cost in 2025?

We break down business phone system pricing in 2025 — and show how to save big with up to 18 months free from Uplands OneTelco.

Why Business Phone System Costs Are Back in Focus

With rising operational costs and changing workplace setups, more and more businesses — from small firms to national organisations — are re-evaluating their telecoms.

The good news? There’s never been more flexibility, and some providers are even removing upfront costs entirely.

But to understand what’s right for your business, it helps to break down the numbers.

What Do Business Phone Systems Typically Cost?

The cost of a business phone system in 2025 depends on a few key factors:

  1. Type of system (Traditional vs Cloud)

    • On-premise systems (like legacy PBXs) often come with high setup and hardware costs — sometimes thousands upfront.

    • Cloud phone systems (VoIP) are hosted online, usually charged per user, and can be set up remotely with minimal hardware.

  2. Number of users
    Most providers charge per user per month, and prices vary depending on features.

  3. Features and functionality
    Advanced features like call recording, auto-attendant menus, and mobile apps may come at an extra cost — unless bundled.

  4. Installation and setup
    Some providers charge for onboarding, number porting, or engineer site visits. Others build this into your monthly fee — or waive it entirely.

  5. Support levels
    Basic packages often include online-only support. If you want named account management or UK-based help, that’s usually a premium.

Hidden Costs to Watch Out For

Not all business phone system costs are obvious. Here are a few that often get missed:

  • Line rental or SIP trunk charges

  • Separate software licensing for apps and admin tools

  • Long contract lock-ins that prevent flexibility

  • Charges for number porting or feature changes mid-contract

Always ask for a full breakdown — and check what happens at the end of your initial term.

So, What’s a Good Deal in 2025?

A “good deal” isn’t just the cheapest price. It’s about value: what you get, how flexible it is, and whether the provider has your back.

Look for:

  • Transparent pricing with no hidden fees

  • Flexible contract options

  • UK-based support you can actually reach

  • A provider with proven long-term relationships and industry recognition

Header 5: How Uplands OneTelco Changes the Game

We’ve supported UK businesses for over 45 years — and we still work with some of the very first companies that signed with us. Our customers stay for an average of 14 years, because we focus on service, not gimmicks.

And right now, we’re offering something that truly changes the conversation:

Up to 18 Months. Completely Free.

  • No line rental

  • No licence costs

  • No installation fees

  • No monthly charges (for up to 18 months)

This isn’t a watered-down trial. It’s a fully featured cloud phone system, configured to your business needs — without the usual costs.

Ready to See What It Could Save You?

Whether you’re reviewing your current setup or planning something new, this is a genuine opportunity to modernise your comms and reduce overheads.

Find out how much you could save — and check your eligibility for our limited-time offer:
https://www.uplands.co.uk/onecloud/

Internal Links: