Businesses across all sectors have reported growth and investment in their teams during the pandemic

Businesses across all sectors have reported growth and investment in their teams during the pandemic, as well as an increase in profits, according to a recent survey of our clients.

Despite presenting businesses with some of the most challenging conditions in decades, the Uplands Communications Business Aspirations Survey reveals that 85.2 percent of small businesses polled have grown their teams during the pandemic and 74.6 percent of businesses polled said their revenue had grown by between one and ten percent. Businesses who completed the survey were from a range of retail, services, manufacturing, construction, professional services and logistics and haulage, with the majority (58.5 percent) employing between one and ten people.

Our first business survey of the year helps us to assess the business landscape in our core business areas of the South West, the Midlands, Wales and throughout the UK. These results are pleasing, but not surprising. Most of the respondents are single-concern businesses or firms with between one and four facilities, and as a major supplier of telephony and communications packages we have seen, throughout the pandemic, the agility and responsiveness of our clients in making sure they continue to serve their customers well, and in making sure they can continue to offer valuable employment in their region.

Our findings also show that many businesses that have pivoted their operations during the pandemic intend to keep, at least partially, those changes in place. This suggest that smalls businesses have been savvy in finding efficiencies that help them to serve their business objectives – and this is an approach that is borne out by what we hear from our clients in our regular contact with them. Of course, having the right telephony package in place has been a key factor in allowing businesses to pivot smoothly to home or hybrid working and has allowed Uplands Communications clients to operate seamlessly throughout. Talk to our team today for telephony support: 0800 240000.