We recognise the increasingly growing importance of adopting sustainable practises at work. At Uplands, we work hard to ensure we’re doing our bit to help combat climate change and create a greener future for the world.
Working with catering company Zebedeesover the last few years, Uplands continues to ensure that business mobile needs are met as the Zebedees catering team travel throughout the Southeast to major UK locations like London, Sussex, Brighton and Essex delivering nutritious, freshly prepared meals to children in nursery.
With more and more companies opting to use mobile devices as their primary communications systems for everyday business operations, Uplands is here to offer our top tips to ensure you’re getting the best out of your business device to maximise company growth.
Many customer journeys may start online, but when they are unable to reach a resolution, or the interaction becomes complex or frustrating, that journey changes ... and they pick up the phone.
A 2020 study concluded that callers to SMEs spend 20% of call time on hold, which means you’ve got time to engage callers in your products and services, and make their experience of getting an answer to their question as easy as possible. But how can you use your phone system as a tool to improve CX?
Customer service is arguably the backbone of the telecoms industry, so naturally businesses and SMEs are wary of Artifical Intelligence entering this space and causing friction and tensions between service and customer.
The Public Switch Telephone Network (PSTN) has been the backbone of the global telecommunications network for over a century. However, with the advent of Voice over Internet Protocol (VoIP) technology, the days of the PSTN are numbered.
Alongside the upcoming switch off of the old analogue phone network, the PSTN, the UK Government and all major mobile operators have agreed to additionally phase-out existing 2G and 3G networks to support the new 4G and 5G networks, which according to Ofcom, offers faster and more reliable services for customers.
As the world becomes increasingly interconnected, businesses are recognising the importance of giving back to their communities. At Uplands, it’s paramount to us that we’re making a positive impact and helping to address and tackle issues in our local and wider communities.
We have come to a successful end to Q1 at Uplands, and we’re pleased to announce that we have acquired two new customers in the last few weeks. We’re proud to consistently provide our award-winning services and to see the Uplands Group branching out further with exciting new business.
According to Mobile News, the UK now has the third largest e-commerce market globally, predicted to reach a transaction value of over £260 billion by 2025.
As we welcome the spring season, it’s the perfect time to give your iPhone a much-needed spring clean! With smartphones being an integral part of our daily lives, it’s essential to optimise their usage and performance. From clearing out old apps to managing storage, there are several ways to declutter your device and make it run seamlessly.
Over the last few years, we have seen a surge in people opting for refurbished phones as a sustainable alternative, with a report from UK-based price comparison website uSwitch last year revealing that over 22 million mobile users in the UK would consider buying refurbished over new.
Leading tech research and advisory company CCS Insight’s recent survey results in December showed that 40% of mobile phone users opted for a phone-free contract, beating the traditional phone contract users' vote at 35% for the very first time.
With the cost-of-living crisis affecting people and businesses all across the UK, we want to ensure our valued customers can stay connected without breaking the bank.
With mobile phones overtaking laptops as the number one device used by businesses and entrepreneurs, getting the right deal is now more important than ever to ensure customers don’t settle on low quality products at high prices simply for convenience.
T & C Electrical Contractors is an established electrical services provider across the South West. We have been working with them for several years to provide a fleet of business mobiles and mobile broadband connectivity.
With venues and entertainment back in full swing, you may find yourself attending shows and events at O2 Academy venues. With 21 venues dotted throughout the UK O2 venues play host to hundreds of events each year.
Our Direct Partner O2, has made recent changes to roaming in the USA, announcing that some phones which use 2G and 3G services will no longer be compatible with USA networks from 2023. These changes from American mobile network operators with roaming agreements tied to networks in the USA, are set to heavily impact visitors travelling from the UK.
Spotlight on Business Administrator, Chris Evans, the newest member of our team!Chris joined the team in early December. He has lots of experience in the sector and wanted to continue working in the phone trade. He has said he was impressed with “the business’s longevity and friendly team,” which is what initially drew him to the company.