Uplands Business Event - 7th September 2016

Uplands Business Event - 7th September 2016

We are pleased to announce that we are hosting a local Uplands Business Event designed exclusively for businesses in the South West on 7th September in Weston-super-Mare from 10am - 2pm.

This is your opportunity to see some of the  latest cloud based communications and applications that could benefit your business - all on a local level on your doorstep.

Recruitment Drive 2016

Recruitment Drive 2016

Due to continued growth Uplands are looking for talented and driven sales executives and appointment makers to join our successful and expanding Somerset office.

We are looking for sales professionals for both Telesales and Appointment Setting positions with ideally a minimum of 6 months experience in outbound selling.  This is a great opportunity to become a member of a great sales team at Uplands and a chance to begin a long and rewarding career with a business spanning almost 4 decades.

Uplands Awarded Digital and Customer Service 2015 Accreditation

Uplands Awarded Digital and Customer Service 2015 Accreditation

O2 Telefonica have today awarded Uplands with a National Award of Customer Excellence for 2015.

Uplands have had to provide an exceptional level of service and achieve two major criteria, firstly by having fantastic Customer Satisfaction scores, and secondly by having Industry Leading churn.

The process for this award is independently measured by surveying O2 Telefonica Business Customers and inviting them to score Uplands support and service.

O2 Credit Back Calls for customers caught up in the Tunisian Tragedy

The recent tragedy in Tunisia has resulted in some of our customers calling their friends and family (who may be visiting the country or living there) to check on their welfare. There are also those O2 customers who would have been on holiday in the area at the time.

To help support them, O2 will be applying credits to customer’s Pay Monthly, SMB and Pay & Go accounts for call charges to and from Tunisia.

O2 are currently analysing the call records and identifying any O2 customers who were in Tunisia during this period and will retrospectively apply credits for any calls and texts charges made since the incident happened on Friday 26 June through to Friday 3 July.

O2 will also retrospectively apply credits for customers who made calls/sent texts from the UK to a Tunisian landline/mobile number from this date. The credits will appear your next bill (or a future bill depending on the dates). O2 will also apply credits to Pay & Go customers’ accounts too.

Should any Uplands customers have any queries regarding credits please do not hesitate in calling your account manager on 0800 24 00 00.

WANTED - Field-Based Business Sales (mobile + digital)

WANTED - Field-Based Business Sales (mobile + digital)

We are expanding our Business to Business Sales Team, based from our Weston-super-Mare Business Centre and are looking for experienced sales people who want to progress within an established and well respected company.

As a Field Based Business Sales Executive you will be responsible for achieving profitable new business sales of O2 products and services to businesses within the SMB and LME sector.  

Our Trusted Digital Advisers

Our Trusted Digital Advisers

As the world of Digital Applications that can benefit your business increases, it can sometimes become increasingly difficult to take the time to look at all the different options available and figure out what best suits your business.  Well that’s where we can help.

Our Trusted Digital Advisers can talk to you about the needs of your business over the phone (to minimise any disruption to your working day) and will advise you of the best apps to meet your needs.

Best Customer Services Winner - 2015

Best Customer Services Winner - 2015

We are proud to announce that Uplands have been awarded the highly prestigious Best Customer Service -Mobile News 2015.

This is a much sought after award, and Uplands have won it for the third year running - something that no other company has ever achieved and is testamount to the hard work and dedication that our team put in to providing our customers the very best in customer service.

We're Recruiting

We're Recruiting

Great news!  We are expanding our Weston-super-Mare based business division and urgently need a full time Telesales Executive.

The main focus of this role will be to sell our fixed telecom services and solutions to both new and existing customers.

You must have excellent communication skills and a great telephone manner.  Telesales experience is essential, however, knowledge of fixed telecoms is not, as full training will be provided.