The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity. With only a minimal capital outlay required, a reliable and proven service and a jargon-free approach to telephony and communications, Horizon is suitable for any size business looking to improve its productivity and image.
Horizon puts you in complete control of your phone system and comes with an extensive range of call handling and management features, all operated through an easy-to-use web interface.
Horizon conveniently integrates your fixed and mobile capabilities so that you never miss a call. Callers need only dial one number to reach your desk phone and mobile phone simultaneously
As Horizon is hosted on your behalf, you only pay for what you need on a simple per-seat basis. As you’re not buying a PBX, there’s no major hardware investment and no financing costs to consider.
Horizon helps businesses become more efficient by enabling flexible work environments through hot-desking, home working, and extending the service to mobile devices.
You can keep your existing numbers or get new numbers. Extend your business reach and use any local area number no matter where you are located.
Unexpected events such as snow won’t disrupt your business. This service provides business continuity features that allow you to carry on making and taking calls, whatever the circumstances.
Horizon provides high standards of phone interoperability with its useful desktop and mobile clients plus a choice of premium handsets from a range of manufacturers.
Supporting millions of business users worldwide, the world’s leading call controller platform from Broadsoft sits at the heart of Horizon delivering the richest user experience.
We are a dynamic and expanding company, therefore we chose to partner with Uplands for our mobile communications. They take the time to truly understand our business. The result of this is a flexible and scalable solution, that grows with our business, and a best in-class customer experience from our dedicated account manager.
Uplands Mobiles have been looking after our account with O2 for the last thirteen or fourteen years and we have never had a problem or question that couldn’t be rectified. The service we receive from our account manager is second to none, polite friendly and informative, always keeping us informed of any changes that may be beneficial to ourselves. Communication between ourselves is always very simple either a phone call or an email, both of which are answered promptly.
We would like to take this opportunity to say the level of customer service received from Uplands Mobiles Ltd over the many years we have dealt with the Company has been second to none. Just recently we had an issue and despite it being with a PAYG handset and not a contract phone we received very prompt help and advice which resolved the problem.
Creative England has contracted with Uplands for the past 6 years. From the first day we were given a dedicated Account Manager for our contract with 02. Janine Gudgeon and her colleagues at Uplands have impeccable customer service skills. Every email comes with an immediate response and Uplands always provide a solution to any issues. Having the facility to manage our mobile account, without relentless calls to 02 call centres, really does make the world of difference to the smooth operations of Creative England. In my opinion, Uplands fully deserve an award for their customer service and I would strongly recommend them to any company.