Screen regularly going blank

This is almost always a problem with the proximity sensor.

Usually it's because a case, screen protector or surround is over the sensor.

The sensor works by switching the screen to standby to prevent any part of the face activating other features.

  1. Close all apps
  2. Check software for updates LINK
  3. Soft reboot
  4. Full reset LINK
  5. Warranty exchange LINK or quote for repair